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PRIVACY POLICY OF THE WEBSITE "www.partofthepack.com”.
This Privacy Policy regulates the processing of personal data that you as a client, user, candidate or potential client share with us through our Website, Mobile Application and our social profiles.
In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data ("GDPR"), we take appropriate technical and organizational measures to protect personal data from any accidental or unlawful destruction, loss or alteration, from any unauthorized use, communication and access and all other unlawful forms of processing and/or misuse.
Your personal data will be processed for the following purposes:
The legal bases on which we process your data for the purposes indicated are as follows:
PURPOSES
LEGAL BASIS
Creating and securing The Pack accounts
The legal basis for the processing is the performance of the contract binding us and our legitimate interest in managing the service and its security.
Identify users in our system
The legal basis for the processing is the performance of the contract that binds us, the fulfillment of legal obligations that may apply to us and our legitimate interest in managing the service and ensuring its security.
Customer relationship
The legal basis for the processing is the performance of the contract binding us.
Purchases or Payments on the platform
The legal basis for the processing is the execution of the contract that binds us at the time you purchase a product or service through the online store. In the event that you ask us for a quote or we need certain information prior to purchase or contract we will process your data on the basis of a prior pre-contractual relationship.
Investigate and analyze conduct that may violate our terms of service.
The legal basis for the processing is our legitimate interest in managing the service.
Detect, prevent and address fraud, breaches of our terms and conditions or policies, and/or any other activity that may be illegal or result in adverse consequences
The legal basis for the processing is the fulfillment of legal obligations that may apply to us and our legitimate interest in managing the service.
Internal analysis and studies
We process your data based on our legitimate interest.
Sending satisfaction surveys
We process your data based on our legitimate interest.
Sending commercial communications
The legal basis for the processing of your data is your express consent and our legitimate interest in those cases where there is a relationship with The Pack and where the information we send you is related to the products and services you have purchased or contracted.
The Pack Customer Service
The legal basis for the processing is the pre-contractual relationship established with The Pack, the execution of the contract that binds us in the case of being a customer of The Pack and compliance with legal obligations that may correspond to us depending on the query you make or the question you ask us, as well as the legitimate interest to provide the customer service you have requested.
Social networks
The legal basis for the processing of this data is the contractual relationship or the fulfillment of legal obligations in case you are already a customer of The Pack and the legitimate interest of The Pack.
Contest, sweepstakes and/or activity, physical or virtual event organized by The Pack
We process the data you provide to us on the occasion of your participation in contests, sweepstakes and/or activity or event organized by us on the basis of the contractual relationship that binds us as a customer of The Pack or on the basis of the specific legal conditions that may apply.
Image recording and capture
We will process your name, image and voice that we may obtain through the recording and capturing of images on the basis of your express consent.
Recruitment processes: work with us
The data are processed on the basis of the pre-contractual relationship and your express consent that you provide us with when you participate in a recruitment process.
The categories and types of data we will need from you are classified into identification and business contact data and billing and payment data.
Within each of these categories of data are the following types of data that we will request or that you will provide to us at some point in our relationship:
Payment or card data is not retained or collected in our systems, but is sent directly through the payment gateway to the payment service provider.
Please ensure that the information you provide is accurate, true and up to date. In the event that the information you provide is false, incomplete, inaccurate or not up to date, The Pack reserves the right to terminate the contracted services or any other contract that may have been signed, among others, as well as any other actions that may assist The Pack.
We do not knowingly process data of third parties. In the event that you provide us with data of third parties, we will process the data because you represent and warrant that you have informed these third parties and forwarded this privacy policy to them in accordance with Article 14 of the GDPR. In such a case, you will also provide The Pack with relevant information and documentation in this regard.
In order to provide you with our services and offer you our products, it is necessary for us to allow access to your personal data to third party partners, operators or service providers of The Pack. These partners, operators or service providers of The Pack may only process your personal data in order to provide the corresponding products and services. Therefore, they may not use it for their own purposes or pass it on to third parties. Where necessary, the following categories of third parties may become aware of your data:
We may also be required by law to disclose your information to public entities, authorities or agencies. If that is the case, we only disclose what is strictly necessary.
Likewise, your personal data may be processed and communicated to the various parties involved and their service providers in the context of preparatory and review actions and acts prior to commercial transactions of any nature, such as and/or substitution in the activity, including but not limited to merger, spin-off, global transfer of assets and liabilities, contribution or transfer of business or branch of business activity, or any business and/or corporate restructuring operation of analogous nature, foreseen in the commercial regulations; as well as within the framework of the aforementioned commercial operations.
We will not transfer your data to third parties for commercial purposes, we will send you commercial information about our products and services and about products and services of third parties with whom we have collaboration agreements. We may offer you discounts and advantages with companies with which The Pack has reached commercial agreements, but we will not transfer them your data, we will only send you information about their products or services.
Some of the suppliers or service providers and entities related to The Pack may be located inside and outside the European Economic Area. Internally, we have signed the corresponding agreements that allow the access and processing of data by the different entities always in accordance with the purposes foreseen for this purpose and adopting the appropriate legal measures. In the event that international data transfers are carried out, The Pack adopts the relevant legal measures such as the subscription of the corresponding standard contractual clauses.
As a general rule, the data provided will be retained for the time necessary to carry out the purpose for which it was collected and to ensure compliance with the various legal obligations applicable to The Pack. In determining the appropriate retention period for personal data, The Pack will apply its applicable data retention policy and will take into account the amount, nature and sensitivity of the data; the purposes for which the personal data is processed; and finally, any applicable legal, regulatory or other requirements. The applicable time periods range from one year for data that we collect in recruitment processes, provided that you authorize us to retain it, to a maximum of ten (10) years to the extent that this data is linked to your status as a customer or that you have a relationship with The Pack.
However, it may happen that we keep them for periods of time other than those indicated in order to safeguard and/or defend our rights and interests or in compliance with any legal provision.
You may, under the terms established in the regulations on data protection in force at any time, and in accordance with the regulations, revoke at any time the authorization granted for the processing and transfer of personal data, as well as exercise the rights of access, rectification, deletion, opposition, the right to request the limitation of the processing of personal data, the right to portability and the right to file a complaint with the Belgian Data Protection Authority. To do so, you can contact The Pack by e-mail to helpdesk@partofthepack.com or postal address Ottergemsesteenweg-Zuid, 808 bus 172, 9000, Gent, Belgium.
The Pack is committed to complying with the fundamental principles of privacy and data protection. Therefore, we regularly review our privacy policy to ensure that it is up to date and complies with data protection principles at all times. This privacy policy may be subject to changes when necessary to comply with the latest developments and to comply at all times with current regulations. Any future changes to our privacy policy will be made available to you, posted on this page and, where appropriate, notified to you by email.
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